Privacy Policy

Discap ("Discap," "we," "our," or "us") provides a Discord bot that records, transcribes, and summarizes voice conversations in Discord servers, together with the website at discap.bot and related features (collectively, the "Service"). We understand that voice conversations are personal, and we take the responsibility of handling them seriously. This Privacy Policy explains what information we collect when the Service is used, how we use it, how long we keep it, with whom we share it, and the choices available to you.

This policy applies to everyone who interacts with the Service: server administrators who install the bot, participants in recorded voice channels, users of bot commands, and visitors to our website.

Discap is an early-stage product under active development. The features that process your information will evolve over time, and this policy is written to cover both the product as it works today and the ordinary development of the Service. Where our practices change in a material way, we will update this policy as described below.

Information we collect

• Discord account information: Discord user IDs, usernames and display names, avatars, and the roles and permissions visible to the bot in servers where it is installed.
• Server information: Discord server (guild) IDs and names, channel IDs and names, membership information, and configuration choices made for the bot.
• Voice recordings: when Discap is active in a voice channel, it captures the audio of participants on a per-speaker basis. Recording is announced in the channel when the bot joins, and participants who have opted out are excluded.
• Transcripts and derived content: speaker-labeled transcripts, meeting summaries, decisions, action items, answers produced by meeting-memory features, and associated metadata such as timestamps, durations, and speaker attribution.
• Usage and diagnostic data: commands used, features accessed, event logs, error reports, and performance and reliability data generated by operating the Service.
• Website, analytics, and advertising data: page views, referrers, approximate location derived from your connection, browser and device information, campaign parameters, advertising click identifiers, cookie identifiers, and messages you send us through the website chat.
• Attribution data: if you install the bot after clicking a link or advertisement for Discap, we may associate the installation and subsequent product milestones with the identifiers from that click so we can measure which channels bring users who get value from the product.

How we use information

We use the information we collect for the following purposes:

• Providing the Service: joining voice channels, recording, transcribing, attributing speech to the correct speaker, posting summaries and transcripts to the configured server channel, answering questions about saved meetings, and serving audio downloads.
• Access control: using server and permission information so that meeting content is only surfaced in the servers and channels it belongs to.
• Maintaining, developing, and improving the Service: we use the data we collect — which can include recordings, transcripts, and derived content — to maintain reliability, investigate and fix problems, evaluate output quality, and to develop, test, and improve the Service, its features, and Discap's underlying technologies.
• Developing new features and services: as an early-stage product, we use what we learn from operating the Service to build and evaluate new capabilities and product directions.
• Security and abuse prevention: protecting the Service, our users, and others, and enforcing our Terms of Service.
• Analytics and measurement: understanding how the bot and website are used and measuring the performance of our marketing.
• Communications: onboarding messages (for example, a message to the person who added the bot), service announcements, and responses to support requests.
• Legal compliance: complying with applicable law and responding to lawful requests.

Because the product is developing quickly, the specific features that rely on these purposes will change over time. If we intend to use previously collected voice recordings or transcripts for a purpose that is materially different from the purposes described here, we will update this policy and take reasonable steps to bring the change to users' attention before the new use begins, and we will seek consent where applicable law requires it.

Voice recordings, transcripts, and summaries

Discap announces recording in the voice channel when it joins, so participants know a session is being recorded. During a session the bot captures each speaker's audio separately, which is how transcripts get accurate speaker labels. From this audio the Service produces transcripts, per-speaker audio tracks, combined recordings, and AI-generated summaries.

Summaries and transcripts are posted to the server channel configured for the bot. Who can see them inside Discord is controlled by your server's own permission setup, which server administrators manage. Audio downloads, where offered, are served through access-controlled, time-limited links. Very short sessions may be discarded without producing saved meeting artifacts.

Data storage and retention

• Transcripts: transcript text is retained so that server recaps remain available and meeting-memory features keep working, or until deletion is requested. Retention practices may change as the product develops, including with future plan tiers.
• Meeting summaries and metadata: retained for as long as the Service is provided to your server, so that meeting-memory features can answer questions about older meetings, or until deletion is requested.
• Voice recordings: audio artifacts may be retained in secure object storage for as long as reasonably necessary for the purposes described in this policy — including playback and download features, reconstruction of meeting artifacts, reliability, quality evaluation, and service improvement — or until deletion is requested.
• Account and configuration data: retained while the bot remains in your server and for a reasonable period afterwards.
• Analytics, advertising, and attribution data: retained according to the configuration of the third-party tools described below.

We may retain information longer where reasonably necessary for security, backup integrity, dispute resolution, or compliance with legal obligations.

Opt-out and your choices

• Per-user opt-out: any participant can run /optout to exclude their own voice from transcription and from every visible surface (transcripts, summaries, statistics) while the opt-out is active. Raw audio of opted-out speakers is still captured to a separate, segregated archive — retained solely so an accidental opt-out can be reversed — and is never transcribed, displayed, or used in any product surface. You can request deletion of your archived audio at any time (see Contact). Audio in transit may additionally be buffered briefly in service memory during processing and service updates.
• Leaving: participants can leave a voice channel before or during a recorded session.
• Server controls: administrators can stop a recording, restrict the channels the bot can join, or remove the bot entirely at any time.
• Website: you can use browser settings and ad-platform preferences to limit cookies and advertising measurement; the website chat is optional.

Security

We use industry-standard measures to protect information from unauthorized access, use, or disclosure, including encryption in transit, scoped credentials for internal systems, and time-limited access links for audio downloads. Access to stored meeting data is limited to what is needed to operate, support, develop, and improve the Service. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-party services

Discap relies on third-party services to provide the Service. The current categories are:

• Discord: the platform the bot operates on, including delivery of voice audio and user interactions
• Speech-to-text providers (currently Deepgram): live transcription of voice audio
• AI providers (currently Anthropic): generation of meeting summaries and answers to meeting-memory questions
• Cloud hosting and storage providers: runtime infrastructure and secure storage of recordings, transcripts, and meeting artifacts
• Analytics (currently PostHog): product and website usage analytics
• Advertising measurement (currently Meta and Google): measuring ad performance. This includes a pixel on the website and server-side conversion events for milestones such as installation and first use; these events carry click and cookie identifiers and a hashed analytics identifier — not recordings, transcripts, or meeting content.
• Website chat (currently Crisp): support conversations you start on the website

We may add, remove, or replace providers as the Service evolves, and we will keep the categories above current in all material respects. Third-party services process information under their own terms and privacy policies; we do not control these services and are not responsible for their practices.

How we share information

We do not sell your personal information. We share information only in the following circumstances:

• With service providers listed above, to the extent needed to operate the Service
• Within your Discord server: transcripts, summaries, and recordings are made available in the channels your server has configured, visible according to your server's permissions
• With your consent
• For legal reasons: to comply with legal obligations or respond to lawful requests from public authorities
• To protect rights and safety: to protect the rights, property, or safety of Discap, our users, or others
• Business transfers: if we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to the commitments of this policy

International data transfers

The Service is operated from infrastructure in Europe and uses providers that may process data in the European Union, the United Kingdom, the United States, and other locations. Where personal data is transferred internationally, we rely on providers that offer appropriate safeguards recognized by applicable law.

Your rights

Depending on where you live, you may have rights under applicable data-protection law (including the GDPR if you are in the European Economic Area or the United Kingdom), such as the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or request restriction of certain processing
• Receive a copy of certain data in a portable format
• Lodge a complaint with your local supervisory authority

To exercise these rights, contact us through the channels below and include the Discord server ID, channel, approximate meeting date, and the type of request, so we can locate the relevant data. We may need to verify that a request relates to your own data, and some requests may require coordination with the administrators of the server where the data was created.

Children's privacy

The Service is not directed to children under 13 (or the higher minimum age that applies to Discord in your country), and we do not knowingly collect personal information from them. If we become aware that we have collected personal information from a child below the applicable minimum age, we will take steps to delete it.

Server administrator responsibilities

Discord server administrators decide where Discap is installed, which channels it can join, who can access transcript channels, and when recording is used. Recording and transcription laws vary by place and context; server administrators are responsible for using Discap only where they have an appropriate legal basis and for providing any notice or obtaining any consent required by local law, as described in our Terms of Service.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. When we make material changes, we will post the updated policy on this page, update the "Last updated" date above, and take reasonable steps to bring significant changes to users' attention.

Contact

If you have questions or concerns about this policy or how your information is handled, or want to make an access or deletion request, contact us through the website chat or the support channel listed in the Discord app profile.